Notice to retirees! Here’s how to generate and submit a life certificate online

Notice to retirees! Here’s how you can generate and submit a life certificate online

New Delhi: One of the main requirements for retirees after retirement is to provide certificates of life to approved pension paying agencies, after which their pension is credited to their account. Jeevan Pramaan is Aadhaar-based, biometric digital life certificate (DLC) for retirees. It is generated for individual retirees using their Aadhaar number and biometric data.

For Jeevan Pramaan (DLC), the retiree is not required to appear personally in front of the person responsible for the payment of pensions. The DLC does not need to be physically submitted to the Pensions Paying Agency (PDA) as it is available in digital form and is processed automatically. Each DLC has a unique identifier called Pramaan-Id.

The Jeevan Pramaan / Digital Life Certificate consists of three basic elements:

  • The Pensions Sanction Authority (PSA): It is the authority that approves and sanctions an individual’s pension. The pension must be paid into the pension account specified in the pension payment order (OPP).
  • The Pensions Payment Agency (PDA): The pension payment agencies process the DLC of retirees. PDAs can register on the Jeevan Pramaan portal to access life certificates online. This account enrollment facility was created for PDAs (banks, post office, etc.) to process boarding orders. Agencies can securely login to view / download a PDF copy of the retiree’s DLC for processing.
  • Retirees : The JP uses the Aadhaar platform for the biometric authentication of the retiree. For the DLC generation, retirees must have internet connectivity, a biometric device (the list of supported devices is given on the JP portal) and JP Windows / Android client application software for PC / Mobile / tablet which can be downloaded from the Jeevan Pramaan portal:

Prerequisites for the generation of digital life certificates

  • The retiree must have an Aadhaar number
  • The retiree must have an existing mobile number
  • The registration of the Aadhaar number with the pension payment agency (bank, post office, etc.) should have already been done
  • Biometric device (the list of supported devices is given on the JP portal)
  • PC with Windows 7.0 and above Android Mobile / Tablet 4.0 and above
  • Internet connectivity

How to generate and access a Jeevan Pramaan Patra online

Step 1: Download the government’s Jeevan Pramaan app and find the option to “register as a new user”

2nd step: Submit your Aadhaar number, name, bank account number, pension payment order (PPO) and other details. You will find an option that prompts the app to send an OTP.

Step 3: OTP will be sent to your registered mobile number. Enter the OTP and it should be authenticated using Aadhaar.

Step 4: After validation, click on the submit option and a Pramaan ID will be generated.

How to generate a certificate of life online

Step 1: Once the Pramaan ID is generated, log into the app through another OTP.

2nd step: Click on the “Generate Jeevan Pramaan” option and enter Aadhaar and cell phone numbers.

Step 3: Click the Generate OTP option and enter it and continue entering the PPO number, paying agency name, name and other details.

Step 4: Authenticate user’s fingerprint and iris by scanning them using Aadhaar data.

Step 5: The Jeevan Pramaan will be displayed on the window and the retiree will receive an SMS confirmation message to the registered cell phone number.

Government retirees are required to submit their annual life certificates or Jeevan Pramaan Patra by November 30. Until now, retirees had to go to the bank or post office to submit their certificate of life. However, they can now do so from the comfort of their own homes.

A retiree can avail the home services provided by several public sector banks and the country’s postal service to submit their certificate of life. According to a circular issued by the Department of Pensions and Retiree Welfare on September 20, 2021, retirees can submit the certificate of life using the Doorstep Banking Alliance service or the Doorstep service of the postal department for submission of the certificate of life. digital.

Here are 2 ways retirees can submit a life certificate from home:

1. Home banking alliance:

Public Sector Bank (PSB) customers can take advantage of home banking for a small fee, as major government banks have come together to form PSB Alliance to jointly offer their customers important banking services, including financial and non-financial services.

PSB Alliance is an umbrella configuration of all public sector banks, jointly offering important client-oriented services envisioned by the government. India as part of the EASE of Banking reforms. Doorstep Banking is one such initiative taken by PSB Alliance through which customers can benefit from leading bank transaction services at their doorstep.

It is an alliance of 12 public sector banks to provide services at the customer’s doorstep. Alliance banks include State Bank of India (SBI), Punjab National Bank (PNB), Bank of Baroda, Bank of India, Canara Bank, Bank of Maharashtra, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab & Sind Bank, UCO Bank and Union Bank of India. The alliance introduced the service of collecting life certificates under the umbrella of home banking.

How to benefit from the home banking alliance service?

A retiree will first need to book the service through the mobile app, website, or by calling the toll-free number. The gatekeeper will go to the retiree’s home on the date and time of the appointment.

The alliance’s website states: “In the current pandemic situation, it is difficult for clients, especially retirees, to come to the agency for the submission of the life certificate. PSB Alliance has also brought the submission of a digital life certificate through Doorstep Banking Retirees can book the service through one of the channels ie DSB app / web portal / toll free numbers DSB agent is will go to the customer’s door and collect the certificate of life online using the Jeevan Pramaan app. “

To book the service, download the “Doorstep Banking” app from Google Playstore or go to or or call the toll-free number 18001213721 or 18001037188. Note that the bank may charge a fee to take advantage of this service at home. However, these fees are not mentioned on the alliance website. According to the SBI website, financial and non-financial services are charged at Rs 75 plus GST.

2. Home service for the presentation of the certificate of life by the postman:

In November last year, the Post Office Department and the Ministry of Electronics and Information Technology launched the Doorstep service for submitting a digital life certificate through the postman.

Pursuant to the Pensions Department circular, “In order to make this facility available nationwide, DoPPW enlisted the Indian Postal Payment Bank (IPPB) to use its extensive network of letter carriers and Gramin Dak Sevaks to provide to retirees a home installation for the submission of a digital certificate of life. “To benefit from this service, the retiree will have to download the ‘Postinfo’ application.”

How to take advantage of it?

This service is available for both IPPB and non-IPPB clients. To benefit from the Digital Life Certificate (DLC) service, the customer can contact the nearest post office or request a home visit by the Postman / Grameen Dak Sevak. The Postal Department also enabled the scheduling of door-to-door requests through the Post Info application or through the website

Issuing a digital life certificate is a completely paperless, transparent and hassle-free process, and the certificate is generated instantly. If successful, a Pramaan ID is generated and shared directly with the retiree by the National Informatics Center (NIC).

Once the Pramaan ID is generated, retirees can download the digital life certificate via the link For each successful generation of DLC, a nominal fee of Rs 70 (GST / CESS included) will be charged. There will be no direct sales charge for IPPB or non-IPPB customers for the issuance of DLC.

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